Digital Printing, Promotional Products
Owner's reply
Thank you so much, Kevin for the review. We really appreciate your business.😊
Owner's reply
Dear Scott,
Thank you for your feedback. We appreciate all customer input as it helps us improve our services.
We did respond with fair pricing for the business cards. However, the pricing for the door hangers seemed high to you. Since it has been over four years since your last order, we had no records of the previous pricing, and you couldn't provide them either.
We were working on finding another option for the pricing, but there were delays from our supplier. Additionally, I had to go out of town, which further delayed our response. I have since attempted to get the necessary pricing from our supplier but have only received part of it and could not provide you with the complete pricing today.
I understand your frustration with the delay. However, I did call you with the original pricing and was actively working on finding an alternative. Reevaluating quotes to find cost-saving options can take time. I apologize for any inconvenience caused but believe your comments about no calls and the fairness of our response may not fully reflect the situation.
We value your business and are committed to providing the best possible service. If you have any further concerns or would like to discuss this matter, please feel free to contact us directly.
Sincerely,
Jill
Owner's reply
Thank you so much for your kind words! We're thrilled to hear that your experience with Classic Impressions has been amazing. Jill and our team strive to ensure clear communication and quick delivery, so it's wonderful to know you felt informed and supported throughout the process. We're grateful for your trust and patience, and we look forward to continuing to support your business as it grows.
Owner's reply
Thank you for the review!
Owner's reply
Thank you for the fantastic review! We're delighted to hear that you’re happy with the beanies and our speedy service. Jill and the team always aim to go above and beyond, and we're glad the personal delivery made a difference. No more cold heads indeed! We appreciate your support and look forward to working with you again.
Owner's reply
Christian. We are still in business. I don't have message from you. We are out of town and will be back in office on June 6th. Will contact you then to discuss. Sorry for the issue. We will fix this. Jill
(Monday-Friday, By Appointment)