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Claim space for your brand in every recipient's office or home. With branded gifts and giveaway items, a simple mug or hat can make a big, lasting impression.
It's time to tell the world. Whether you're announcing a special event, a new baby or broadcasting your business, we can help you spread the news with highly professional appeal.
Your business is too important to rely on beginner design. Let our pros handle the concept, design and layout of your piece, and give every design the credibility it deserves.
There are several things that make the holidays special. We place our holiday cards near the top. Send your sentiments this year with stunning holiday cards that are certain to inspire.
The big day calls for a big statement. And with years of experience, we can deliver that personal, meaningful style you want.
When it's time for the big event, put your brand on center stage. Team up with us to create your trade show display, and make every second count.
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Give Your Customers Service They Love
Posted on 02/07/2011
Love is in the air. There’s just something about this time of year. Valentine’s Day, for most, is a day to show those close to you that you truly care. You may not think of it in the same way, but your business has a relationship with your customers. How often do you show them some love? Use Valentine’s Day as an opportunity to think about how you can give your customers the service they love every day of the year. Here are some great customer service tips.
Give them your attention
It doesn’t matter if you’re working with the customer for the first time or you’re in a long-term relationship. You need to give customers the attention they deserve. Make each customer feel as if they’re the most important customer you have, simply by making their needs a priority.
Keep your promises
If you tell a customer that their project will be done by a certain day and time, you better have it done or at least keep them abreast of any delays. Remember, talk is cheap. People want results. If you don’t deliver what you said you would, your customer will find someone who can.
Show some appreciation, please
Customers expect when you thank them at the point of sale. But have you considered remembering those customers one week or a few months after the sale? Talk about cultivating a relationship that can yield repeat business by simply sending a thank you note. Take a look at your customer list and contact some of those that haven’t done business in a while. Send them a note that you miss them and maybe give them an incentive to come back.